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Our Commitment

We are experienced professional Funeral Directors, committed to upholding 8 Key Principals by which we endeavour to provide funeral and associated services to our customers.

  • We take pride in our reputation within our caring profession.

  • We work to build your confidence and trust in us to do the right things and do things right.

  • Our services honour the memory of the deceased.

  • We pay attention to your needs and listen to your requests.

  • We guide where appropriate and advise when it is needed.

  • Care, confidentiality, discretion, respect and sensitivity underpin everything we do.

  • We deliver competitive pricing and high quality of customer service.

  • We value the expertise and professionalism of the people we work with.

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We are long standing members of the National Association of Funeral Directors and as such, we are bound by the terms of their Code of Practice and the Rules and Guidelines of that Association. 

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J Mason & Son, 19 Moor Lane, LancasterLA1 1QD. - Tel: 01524 65304